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Case Studies

Western Virginia Water Authority Selects Rapid Start

Western Virginia Water Authority

Itus Rapid Start Program delivers quick insights

Formed on July 1, 2004, when the City of Roanoke and Roanoke County consolidated their water and wastewater operations, the Authority provides water service to over 62,000 customer accounts and wastewater service for more than 56,000 accounts. When a pumping station experienced a premature degradation of assets that resulted in unexpected maintenance costs and downtime, the Western Virginia Water Authority knew they needed a plan.  They choose the Itus Rapid Start Program to:


  • Develop an operational and maintenance strategy for critical assets,
  • Help integrate several disparate data sources into one datastore
  • Analyze the operational and historical data to generate new insights
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Original Equipment Manufacturer – Facilities

Itus enables delivery of Managed Services

As OEMs have expanded sensing and data acquisition technologies with their industrial machines, so too have new revenue streams through managed services offerings.  Working with Itus, this large OEM discovered that it could provide customers optimal asset management across the machines’ (assets) lifecycle. By creating a focused digital twin (aka asset twin), this manufacturer has eased machine commissioning activities and reduced reactive service calls while enhancing asset productivity.


Discover how this OEM leveraged APM and digital twin technology to edge out their competition.

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Global refining, oil & gas, APM program, reboot

Global Refining Organization

Itus drives Asset Performance Management program improvements

Implementing Asset Performance Management (APM) programs across large, multi-site organizations is a complex challenge. Developing a successful plan requires careful consideration of business process impact, integration across key enterprise platforms, lowering safety and environmental risks, and allocating the right level of resources to optimize maintenance activities.


When this major oil & gas downstream producer experienced a false start with their APM solution, they turned to Itus to help them get back on track.


Read their story and discover how they resurrected their APM program successfully across multiple refining operations.

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